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Customer Service Leaders to Pilot Conversational GenAI in 2025

Customer Service Leaders to Pilot Conversational GenAI in 2025 Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc. A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...

Business December 16, 2024

Travel Media Industry

Tourism December 11, 2024

6 PR Strategies for Success

Entrepreneurship December 10, 2024

Finance conference speakers take a more optimistic view of shipping market trends

Finance conference speakers take a more optimistic view of shipping market trends The fourth Maritime Standard Ship Finance and Trade Conference, held at Abu Dhabi’s...

Finance November 8, 2018

Refinitiv Expands Trading Footprint in Middle East with Sunday Trading Capabilities

Refinitiv Expands Trading Footprint in Middle East with Sunday Trading Capabilities Refinitiv, formerly Thomson Reuters Financial and Risk, has added Sunday trading capabilities to its...

Saudi Arabia November 8, 2018

McAfee Cloud Adoption & Risk Report 2018

McAfee Cloud Adoption & Risk Report 2018 McAfee, the device to cloud cybersecurity company, today released its Cloud Adoption and Risk Report, which analyzed billions...

Economy November 6, 2018

WHO Global Conference on Air Pollution and Health

WHO Global Conference on Air Pollution and Health At the conclusion of the First WHO Global Conference on Air Pollution and Health this week in...

Health November 5, 2018

First Fin-Tech Islamic Economy startup

First Fin-Tech Islamic Economy startup, “Wahed Invest” valued at $100million, raises an additional $8m funding to accelerate International expansion Wahed Invest (“Wahed”), a New York headquartered...

Economy November 4, 2018

Small Island Developing States and IRENA to Take Energy Transformation to Next Level

Small Island Developing States and IRENA to Take Energy Transformation to Next Level Leaders of small island developing states (SIDS) and development partners meet today...

Energy November 3, 2018

The First Autonomous Shuttle Bus in the World for All Weather Conditions

The First Autonomous Shuttle Bus in the World for All Weather Conditions MUJI and Sensible 4 have combined their expertise to create an elegant robotbus,...

Doing Business in ME November 1, 2018

The 8th Arab Beverages Conference

The 8th Arab Beverages Conference (ABCE 2018) will take place in Dubai on November 4th and 5th at the InterContinental Convention Center, Festival City from 9 a.m. to...

Business October 31, 2018

First Bank of Nigeria and Clickatell Drive Financial Inclusion in Nigeria using WhatsApp

First Bank of Nigeria and Clickatell Drive Financial Inclusion in Nigeria using WhatsApp Clickatell (www.Clickatell.com) promotes Financial Inclusion in Nigeria by enabling FirstBank to launch...

Nigeria October 31, 2018

La GSMA annonce le nom des premiers orateurs qui interviendront à la conférence Mobile 360 Series – MENA

La GSMA annonce le nom des premiers orateurs qui interviendront à la conférence Mobile 360 Series – MENA Cet événement annuel consacré à la téléponie...

Technology October 30, 2018

New global commitment to primary health care for all at Astana conference

NEW GLOBAL COMMITMENT TO PRIMARY HEALTH CARE FOR ALL AT ASTANA CONFERENCE Declaration of Astana charts course to achieve universal health coverage, 40 years since...

Health October 29, 2018

Uber launches Safety Toolkit for riders and drivers

Uber launches Safety Toolkit for riders and drivers Uber (www.Uber.com) to double down on safety and roll out Safety Toolkit for riders and drivers across...

Business October 28, 2018