Faster and more secure mobile banking for Jordan Islamic Bank customers with Gemalto solution

• Leading Jordanian bank enhances safety, speed and cost-efficiency of OTP (One Time Password) delivery via smartphone app with Gemalto Mobile Protector

• New solution also addresses vulnerability of SMS channel to cyber-attack

 Gemalto, the world leader in digital security, is supplying JIB (Jordan Islamic Bank) with Mobile Protector, a strong banking authentication solution which enhances the safety and speed for One Time Password (OTP) delivery. Customers can use these dynamic credentials for secure mobile banking login and transaction authentication. Using their familiar mobile app, they can instantly generate an OTP, making the enhanced security very easy to use.

Alongside the expanding digitalisation in Jordan, there is increased concern over security. Recent research shows that 44% of consumers would leave their bank in the event of a security breach, and 38% would switch to a competitor offering a better service. The key to success for new digital banking services therefore depends on the ability of banks to combine convenience and simplicity for customers with robust protection and complete trust.

As well as strengthening mobile banking security, Gemalto Mobile Protector eliminates the need to rely on mobile network operators to send OTPs. The consistency and reliability of the customer experience is therefore improved significantly. Furthermore, the new solution will ensure that satisfying rising demand for online and mobile services does not compromise effective financial planning and management.

“Gemalto has always provided us with solutions offering the right balance between user convenience and high security,” said MR. Mohammed Jibril, Assistant General Manager for Jordan Islamic Bank. “The introduction of Gemalto Mobile Protector further reflects our commitment to providing customers with world-class digital banking services that they can trust.”

“As mobile technology improves, it’s becoming clear that security and convenience are key for consumers” said Moath Ismail, Digital Banking Director for CISMEA region at Gemalto. “By adopting Gemalto Mobile Protector, JIB is once again demonstrating that, however their customers choose to bank, outstanding safety and convenience are assured.”