Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Top 3 CMO Priorities for Marketing Excellence in 2025
With increased pressure to deliver growth and support cross-functional work, Gartner, Inc. has identified three priorities for CMOs to deliver marketing excellence in 2025.
These priorities include:
Transcending disruption by bridging the gap between marketing strategy and operations
Elevating enterprise-wide impact by leading marketing to deliver differentiation
Maximizing marketing’s yield by prioritizing customer journey investments
“Marketing faces extraordinary...
Independent news can help the business climate
By DAVE REYNOLDS
Share America: Businesses in the U.S. and Europe are helping independent news outlets around the world to...
Top 100 Listed Companies 2024
Forbes Middle East: Economic uncertainty has cast a shadow over MENA companies in recent years, with the top 100 listed...
The Top Destinations For Cultural Tourism In These Arab Countries
By Susan Sasse
Forbes Middle East: Cultural tourism in the Middle East and North Africa is...
Richest Billionaires 2024
Forbes Middle East: It’s been a banner year for the mega-wealthy. Forbes found an unprecedented 2,781 billionaires around the globe for this...
$40 Million Project to Improve Skills for Better Jobs in Cambodia
Approximately 33,000 Cambodians are expected to receive improved training and labor market services as...
46% of Employees Are Satisfied with Their Career Development
Gartner: Only 46% of employees feel supported trying to grow their careers at their organization, according...
Richest Billionaires 2024
Forbes Middle East: It’s been a banner year for the mega-wealthy. Forbes found an unprecedented 2,781 billionaires around the globe for this...
Snap Inc. launches an exclusive Advanced Partner Program to advance agencyÂ
 Snap Inc. has announced the launch of its new Advanced Partner Program, providing select...
PR industry seamlessly adapts to the digital era
W7Worldwide, Saudi Arabia's leading homegrown marketing consultant, has stepped up to the plate as technology waves transform...
The Consumer Price Index (CPI) in Gaza Strip sharply increased by 165%
The overall Consumer Price Index CPI for Palestine during March 2024 recorded...
