Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
UAEU at Expo 2020 applies Piscine Method, first in the UAE, to shortlist applicants
United Arab Emirates University announces its participation in the largest world...
DAE announces Financial Results for the three months ended March 31, 2021
Dubai Aerospace Enterprise (DAE) Ltd today reported its financial results for the three...
The need to invest along with
the five steps required for future pandemic protection and preparedness
When the inquest opens on millions of deaths caused by COVID-19, the...
The five steps needed for future pandemic protection and preparedness
When the inquest opens on millions of deaths caused by COVID-19, the questions should be:...
Airport International Group Charts Course for Success through COVID-19 Crisis
Nutanix (NASDAQ: NTNX), a leader in enterprise cloud computing, today announced that Airport International Group...
