Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
Maximizing PR Impact While on a Budget
By Kathleen Marchetti
PR News: Whether you’re an agency PR pro representing a client or an in-house communicator, you know...
Au prices soar on Fed cut & US election risks
Markets analysis on behalf of Joseph Dahrieh, Managing Principal at Tickmill
Gold prices remained near record...
Around 560 000 children vaccinated in first round of polio campaign in Gaza
Around 560 000 children under ten years old were vaccinated against polio...
Signed USD 65 Million Financing Agreements with Bank of Palestine
IFC, PROPARCO & SANAD Fund for MSME Sign a USD 65 million financing agreements with...
Global Health Expo Announces Vision NextGen Competition
 The organizers of the October 2024 Global Health Exhibition taking place in Malham, Riyadh, today announced a 100,000 Saudi Riyal...
10 Essential Metrics to Consider Before Expanding Your Small Business
By Melinda Emerson
SmallBizLady: Expanding a small business is an exciting prospect, but it’s also a significant...
IFC & EBRD Invest in Bank of Palestine’s Capital to Support the Bank in Local Economic Recovery, Growth & Regional Expansion
The International Finance Corporation...