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Customer Service Leaders to Pilot Conversational GenAI in 2025

Customer Service Leaders to Pilot Conversational GenAI in 2025 Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc. A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...

Business December 16, 2024

Travel Media Industry

Tourism December 11, 2024

6 PR Strategies for Success

Entrepreneurship December 10, 2024

3rd EU-ARAB WORLD SUMMIT: SHARED HORIZONS

3rd EU-ARAB WORLD SUMMIT: SHARED HORIZONS Heads of States, senior EU officials, Ministers, scholars, influential business leaders, and other distinguished representatives from more than 30...

Middle East Current Business Events October 27, 2018

Lost (and Found) in Translation

Lost (and Found) in Translation by Regina Reinhardt Coaching Events und Kommunikation Switzerland Many articles have been written on the experience of culture stress (also called culture shock1). The following real-life...

Business October 27, 2018

World Leadership Week / Palestine – GEW Palestine

World Leadership Week / Palestine - GEW Palestine In November each year, nearly 10 million people in 170 countries participate in more than thirty-nine thousand...

Palestine October 27, 2018

Stock exchanges and securities regulators address progress, challenges on sustainable finance

Stock exchanges and securities regulators address progress, challenges on sustainable finance Geneva, Switzerland: The United Nations Sustainable Stock Exchanges Initiative hosted its flagship SSE Global Dialogue in...

Finance October 25, 2018

African Development Bank headlines strong performance ahead of key investment forum

African Development Bank headlines strong performance ahead of key investment forum Ahead of its maiden African Investment Forum next month, the African Development Bank (www.AfDB.org)...

Africa October 25, 2018

Interview with Canada’s Minister of International Trade Diversification

Middle East Business Magazine and News interview with the Honourable Jim Carr, Canada’s Minister of International Trade Diversification The Middle East Business Magazine and News...

Palestine October 24, 2018

Russian visitors to GCC to increase 125% by 2023

Russian visitors to GCC to increase 125% by 2023 The number of Russian tourists travelling to the GCC is expected to increase 125% from 933,000...

UAE October 24, 2018

25th World Islamic Banking Conference

25th World Islamic Banking Conference Announces 4th Series of WIBC Leaderboard to Foster Global Islamic Banking Top performing Islamic Financial Institutions from Bahrain, Egypt, Indonesia,...

Islamic Finance October 23, 2018

Abu Dhabi Airports celebrates Customer Service Week

Abu Dhabi Airports celebrates Customer Service Week Abu Dhabi Airports celebrated last week Customer Service Week, in recognition of the crucial role played by its...

Abu Dhabi October 23, 2018

QNB Group: Financial Results for the Nine Months

QNB Group: Financial Results for the Nine Months Ended 30 September 2018 QNB Group, the largest financial institution in the Middle East and Africa (MEA)...

Business October 21, 2018

Influenza: are we ready?

World Health Organization: when 100 passengers on a flight from Dubai to New York in September 2018 fell ill with respiratory symptoms, health officials...

Health October 20, 2018

RFI Foundation announces new initiative to bring transparency and accountability

RFI Foundation announces new initiative to bring transparency and accountability to responsible finance commitments A new partnership between the financial industry and civil society aims...

Finance October 18, 2018