Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Top 3 CMO Priorities for Marketing Excellence in 2025
With increased pressure to deliver growth and support cross-functional work, Gartner, Inc. has identified three priorities for CMOs to deliver marketing excellence in 2025.
These priorities include:
Transcending disruption by bridging the gap between marketing strategy and operations
Elevating enterprise-wide impact by leading marketing to deliver differentiation
Maximizing marketing’s yield by prioritizing customer journey investments
“Marketing faces extraordinary...
“Palestine in the Heart”
A campaign to raise donations at both local and international levels, mainly targeting relief efforts in Gaza in addition to the...
UAEU at Expo 2020 applies Piscine Method, first in the UAE, to shortlist applicants
United Arab Emirates University announces its participation in the largest world...
Two women experts from Farnek to speak at Hotel Show
Two industry experts from leading UAE-based smart and green facilities management (FM) company Farnek...
Asia to spearhead global trunk/transmission pipeline length additions by 2025, says GlobalData
Asia is expected to drive the global planned and announced trunk/transmission pipeline length...
Retail Leaders Circle Highlight its Partners during 7th MENA Virtual Summit
The Retail Leaders Circle, powered by The New York Institute of Management, announces the key partners...
Engaging The Next Generation in Family Enterprises
By Paul L. Hokemeyer,
J.D., Ph.D. Licensed Marriage and Family Therapist
Abber is the eldest son of a leading family...
Five US Billionaires Added $355B to Their Collective Wealth Amid COVID-19 Crisis
The US top billionaires did extremely well during the COVID-19 pandemic, growing their...
Dalal Saeb Iriqat Selected to Join the World Economic Forum’s Young Global Leaders Community
The world’s most driven researchers, innovative entrepreneurs, activists and promising political...
Market Cap of the Big Five Companies Surged by 52% YoY to $7.8T, Amazon Leads with a $700B Increase
After their impressive performance throughout the...
