Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
Understanding the link between humidity and asthma
Stepping outside for even a few minutes can leave you feeling sticky, while your clothes often seem to...
International Islamic Trade Finance Corporation (ITFC) announces major trade initiatives at 2018 Rebranding Africa Forum
The first announcement was for a US$1.5 Billion Framework Agreement...
Huawei Releases World's First 3GPP R14-based Commercial NB-IoT Solution
Huawei recently released the world's first 3GPP R14-based commercial NB-IoT solution in eRAN13.1. This latest NB-IoT...
The Hajj, How a 1400-year-old holy pilgrimage has become a significant source of income for Saudi Arabia
The Hajj has a deep emotional and spiritual...
