Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
Mixed feelings for the latest energy phenomenon:
What the "frack" is Shale Gas?
When news of the discovery of shale gas deposits was announced, excitement and...
Reducing unemployment in Gaza
United Nations Resident and Humanitarian Coordinator for the Occupied Palestinian Territory James Rawley presides over the launch of ILO projects as part...
ILO and UAE agree on capacity building programme for the MoL to govern its labour market and monitor working conditions
The two-year project will improve...
Market-iwin at ESOMAR MENAP Forum 2015
(Best PresentationAward on Mobile Technology in Marketing Research)
Market-i presents paper on Mobile Technology in Marketing Research and introduces...
The Palestinian Central Bureau of Statistics (PCBS) and the Palestinian Water Authority (PWA) Issue a Press Release on the Occasion of World Water Day,...
The 2015Â AIMA Middle East Hedge Fund Summit
to Convene Key Regional Investors with Global Industry Leaders
DUBAI, United Arab Emirates, 3 March, 2015: (ME NewsWire)The...
Introducing Leaders - Greece & the Middle East InitiativeÂ
Bridging Continents
Q&A with Raouf Ghali, Hill International
Founded in 1976, Hill International is today one of the...
How important is employee engagement in the business world?
An interview with Thom Janssen
Senior HR Consultant / Practice Leader at Towers Watson
In modern management,...
Essential forum on designing education facilities to meet growing student numbers in the regionÂ
The Building Future Learning Spaces conference to highlight best practice in...
3rd Posidonia Sea Tourism Forum Unveils Speakers’ Line Up
Eastern Med’s Cruising & Yachting Growth Prospects in Forum’s Focus
Senior officials from major international cruise...
Middle East Transitions:
A Long Hard Road
A Summary by Shahid Yusuf
Growth Dialogue
George Washington University
Throughout the Middle East governments are under pressure to satisfy some of the...