Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
VPN Demand in the US Jumps More Than 40% Amid Coronavirus Outbreak
Over the last decade, Virtual Private Networks (VPNs) became an essential online security...
Renewables Account for Almost Three Quarters of New Capacity in 2019
The renewable energy sector added 176 gigawatts (GW) of generating capacity globally in 2019,...
Coronavirus pandemic disrupts the global solar PV supply chain
The disruption caused by the coronavirus (COVID-19) pandemic on Chinese solar photovoltaic (PV) manufacturing companies has...
AI is the Key to Boosting Global GDP by USD 5.2 Trillion
Artificial Intelligence (AI) will be a key enabling technology in achieving renewable energy...
Private Partnership (PPP) workshop is now available in five locations
A comprehensive five days’ workshop aims to provide an in-depth understanding of how PPPs work,
from...
Equatorial Guinea’s Year of Energy becomes Call to Action for Africa’s Oil Industry
The Ministry of Mines and Hydrocarbons continues rolling out the Year of...
Oil & Gas Leaders for African Petroleum Producers Organization’s (APPO) they will attend Cape VII 2019 Congress
H.E. Obiang Nguema Mbasogo, President of Equatorial Guinea,...
Huge desert solar initiative to make Africa a renewables power-house
The details of the “Desert to Power Initiative” have been outlined as part of the...
Small Island Developing States and IRENA to Take Energy Transformation to Next Level
Leaders of small island developing states (SIDS) and development partners meet today...