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Tag: GlobalData

Customer Service Leaders to Pilot Conversational GenAI in 2025

Customer Service Leaders to Pilot Conversational GenAI in 2025 Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc. A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...

Travel Media Industry

Travel Media Industry by Sara Lebow EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
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UK construction output will contract by 10.3% in 2020

UK construction output will contract by 10.3% in 2020 Moustafa Ali, Economist at GlobalData, a leading data and analytics company, offers his view on the...

Excess of crude supply already suppressed from US market

Excess of crude supply already suppressed from US market Following Energy Information Administration’s release of official weekly data on stocks, demand and supply of US...

Construction industry in India to contract by 1.7% as government announces extension of lockdown

Construction industry in India to contract by 1.7% as government announces extension of lockdown The Indian construction industry is expected to contract by 1.7% in...

US drives North America’s refining industry to reach 25.8 mmbd by 2024

US drives North America’s refining industry to reach 25.8 mmbd by 2024 The US is expected to lead the refining industry in North America, pushing...

Saudi Oil price war unlikely to have quick end

Saudi Oil price war unlikely to have quick end Following the news that Saudi Arabia is responding to Russia’s refusal to a new oil production...

Russia counts on oil production growth as OPEC production cuts

Russia counts on oil production growth as OPEC production cuts As Russia’s statistic agency reports that 2019 was another year of record oil production, with...

Which country achieved the highest crude and condensate production

Which country achieved the highest crude and condensate production Norway is set to account for 57% of Northwest Europe’s total crude and condensate (liquids) production...

US assassination of Qassem Soleimani adds considerable uncertainty to an already unstable region

US assassination of Qassem Soleimani adds considerable uncertainty to an already unstable region, says GlobalData Following the news (3 January 2020) that a US drone...

India set to contribute 53% of Asia’s new-build trunk pipeline length additions

India set to contribute 53% of Asia’s new-build trunk pipeline length additions India is expected to lead Asia’s oil and gas new-build trunk/pipeline length additions,...

Oil and gas industry gearing up for robotics adoption

Oil and gas industry gearing up for robotics adoption to drive productivity and efficiency, says GlobalData.  The oil and gas industry is gearing up to...