Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
Online shopping and rising internet penetration to lead Philippines e-commerce at 17% CAGR through 2025
Driven by growing consumers’ preferences for online shopping and increasing...
How are Investments Affected by High Unemployment Rate?
The unemployment rate jumped in April 2020 to a level not seen since the 1930s. The unemployment...
Palestinian Central Bureau of Statistics (PCBS)
Decrease in the Producer Price1 Index (PPI) during 2020
The overall PPI in Palestine with its base year (2018=100) reached...
China Exports Hit $237.6bn Value in July, a 7.2% Jump Year-on-year
Chinese trade was severely hit after the coronavirus outbreak as the authorities locked down...
