Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
Whats new in Munich airport?
Airport is about to embark on a unique, future-focused project. Under the name LabCampus, the airport will develop an interdisciplinary...
The Olympic Gangneung Ice Arena: Beautiful Sports Structure Built with Tekla BIM Technology by Trimble
Trimble, a global leader of construction, 3D and BIM technologies,...
SWIFT gpi reduces cross-border payment times to minutes, even seconds
100 financial services professionals from across the Middle East are attending SWIFT gpi Day in...
As an integral part of its initiatives to save the marine environment
DCMMI successfully establishes the “United Arab Emirates Marine Environment Protection Association” UAEMEPA
The association aims to...
Palestinian Central Bureau of Statistics (PCBS)
Palestinian Producer Price Index, January, 01/2018
Increase in the Producer Price Index (PPI) during January 2018
The overall Producer Price Index...
Ecobank Group Research reveals three key emerging trends for Africa
The 2017 version of Ecobank Research’s Fixed Income, Currency and Commodities (FICC) Guidebook, which provides...
Blockchain – Decoded at DIBS
Dubai’s first International Blockchain event is all set to host critical dialogue with reference to Fintech phenomenon and address most...
How can technology enable financial sector activity in support of sustainable development?
In agriculture, healthcare, sustainable cities – the Priority Sectors identified for the Support...
Arab Youth are Global Technology Pioneers, Says SAP CEO at Young Arab Pioneers Workshop
Arab youth have the education, skills, and bold entrepreneurial spirit to...
Middle East printing market to witness robust growth in 2018
Stakeholders to discuss latest trends and opportunities for future growth in first regional meet
The total...
Middle East students win prestigious awards at 2017 ICT Skill Competition Final in China
Thirteen teams of students from across the region won prizes at...
Blockchain experts to convene in Saudi Arabia’s first Blockchain Conference
As Saudi Arabia continues its journey towards its Vision 2030 with the National Transformation Program...