Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
IBM Brings Cloud-native Environment to Private Clouds
IBM (NYSE: IBM) today announced a new IBM Cloud Private software platform to help companies unlock billions of dollars in technology...
NAMA Urges Public and Private Institutions to Take the Gender Equality Pledge
In the run up to the UAE’s first Women’s Economic Empowerment Global Summit...
Africa: Sage Foundation’s Enterprise Fund offers new funding for bright ideas from African non-profits
Sage (http://APO.af/1NHGpu), the market and technology leader for cloud accounting, people...
Room for Improvement
by Regina Reinhardt
Coaching Events und Kommunikation
Switzerland
Coaching global managers, I often am asked ‘What should I do differently or be aware of, when working with people in...
Jordan - Amman, The Italian Trade Agency in Amman
has hosted an important group of cosmetics producers from Iraq, Jordan and Palestine, to promote the...
Renowned Maritime Personalities honoured during
IMC EXCELLENCE AWARDS 2017 – BAHRAIN & KSA CHAPTER
Organized by Biz Events Management, Marine/Offshore/Oil & Gas FORUM – Bahrain...
Tusdeer embracing the new LogiPoint identity aligns with Vision 2030
“Tusdeer”, the first and largest Bonded and Re-export zone in the Kingdom of Saudi Arabia,...
The Saudi Ministry of Municipality and Rural Affairs announced its Parking Privatisation plan at Smart Parking KSA Seminar
Advanced Conferences & Meetings is proud to...
Massader - tapping into the sun's source
A new addition to Palestine Investment Fund's portfolio of businesses aims to harness the power of the sun
Committed...
World Islamic Banking Conference announces record 24th edition in strategic partnership with the Central Bank of Bahrain
Middle East Global Advisors, a leading financial...
Ooredoo Group Officially Launches Operations in Gaza
As part of its continuous efforts to improve and enhance its services in the markets where it operates,...