Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
Importance of easing access to finance for start-ups
(Istanbul) The Visegrad Group (also known as the ‘Visegrad Four’ or simply ‘V4’) reflects the efforts of...
World-leading lifestyle channels now available on one platform in MENA
Scripps Network Interactive (SNI) has today announced that four of its world leading lifestyle channels...
AAVVA REVEALS ITS SPRING SUMMER 2018 CAMPAIGN
AAVVA, the brand known to blend cultural insights into UAE’s rich environment, has revealed its Spring Summer 2018...
Jafza pharmaceutical and Healthcare sector in spotlight at Arab Health 2018 Â
306 sector companies in freezone with plans to grow the industry
Jebel Ali Free...
Research Groups from the USA, China and Russia Awarded for the UAE Rain Enhancement Program USD$5 Million Grant
The awardees of the UAE Research Program...
 Electric Vehicle Road Trip sets off from World Future Energy Summit
The World Future Energy Summit, part of Abu Dhabi Sustainability Week, was the launch...
Africa: Telecom, Media and Tech leaders meet in Cape Town for regional investment event
The event gathers Africa’s top telecom, media and technology giants, plus...
Gartner Highlights 10 Uses for AI-Powered Smartphones
Artificial intelligence (AI) features will become a critical product differentiator for smartphone vendors that will help them to...
Angel investors converge on Istanbul for $250-billion meeting
Drawing together hundreds of the world’s top business leaders, WBAF 2018 shapes the global agenda of the...
EQUATE Group, a global producer of petrochemicals, announced the next phase of its partnership with digital transformation enabler SAP, in an effort to drive...
Thirteen teams of students from across the region won prizes at Huawei’s International ICT Skill Competition finals this week. The winners were selected following...
GreenParking, Global EVRT’s Official Charging Station Partner, will oversee supply and construction of the stations and other essential infrastructure along the 1,217-kilometre drive, taking...