Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
Representatives of international delegations at the 5th Annual POWER WEEK ASIA in SingaporeA
five days electric power & energy conference, inclusive of 2-day focal...
How the adoption of Cloud by Education Sector can Increase Security and reduce Costs?
Use of the cloud to handle IT workloads by education institutions...
Guinea: cutting bureaucratic obstacles with a One-Stop Shop for business
Equatorial Guinea’s one-stop shop became a reality this week, allowing investors and corporations alike to...
Repton Abu Dhabi Showcases Apple Distinguished Digital Learning Excellence
 Repton Abu Dhabi has been officially recognised as a world-class example of digitised learning and is teaching...
80% of Global Technology companies use Arabic for their communications on Twitter
The Research and Analytical Study division at #W7Worldwide marketing Communications Consultancy Agency has...
Construction Cost Index (CCI), Road Cost Index (RCI), Water Networks Cost Index (WNCI) and Sewage Networks Cost Index (SNCI) in the West Bank* during...
Intertanko chairman confirmed to speak at Dubai tanker conference
One of the main attractions at this year’s TMS Tanker Conference, which takes place on October...
Digital innovation in healthcare could save billions, says expert in Abu Dhabi
The cost-saving benefits of digitalisation in healthcare outlined at CPhI pharma event;...
Canada and Africa collaborate on women empowerment
On her first visit to the West African nation of Cote d’Ivoire, Canada’s Minister of International Development, Marie-Claude...