Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
According to Citizenship Invest, market leader specialized in the fastest citizenship programs to legally obtain a second passport, high net worth families and residents...
World Bank Raises 2016 Oil Price Forecast, Revises Down Agriculture Price Projections
Amid improving market sentiment and a weakening dollar, the World Bank is raising...
Posidonia 2016 on course to be the biggest ever
Against all odds, world's leading shipping exhibition shows strong resilience
Posidonia 2016 is on course to...
GFMF 2016 concluded on energy, renewables and global geopolitics
A shift in mindset
Day 2 of the GFMF started with an opening address from NBAD Group...
Moving Forward:
Water, Energy and Food
By Daan Elffers CEO, EMG Group
CSR Editor of Middle East Business News and Magazine.
The future of business is brimming with opportunity, although...
An amazing first day at Future Landscape & Public Realm Qatar 2015
Bringing together key players across the landscapeindustry’s value chain, the first day of...
