Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
MOROCCO
Economic independence through women's cooperatives
The amazing traditional production of argan oil
Many international and local organisations encourage and support women's cooperatives in the southern regions...
Ihab Hinnawi Acting CEO for Bahrain’s Batelco
 Batelco, one of the biggest telecommunications companies in Bahrain has named Ihab Hinnawi as its acting chief executive after...
Essential forum to improveeducational facility design:
Building Future Learning Spaces conference in Dubai highlights strategies in education facility and classroom design to achieve better student...
East Med Cruise Sector Strong in 2015
3rd Posidonia Sea Tourism Forum Attracts Global Industry Interest
Posidonia Forum to host CLIA Europe Executive Committee Meeting
The East...
Exova wins major contracts for testing on Doha Metro
Exova Group plc, the global testing, calibration and advisory services provider, has won three major contracts...
KITE Invest and the Business Angels Association of Turkey examine the growing strengths of Turkish entrepreneurism
The Business Angels Association of Turkey (TBAA)Â is galvanizing the...
The TBAA General Assembly met last week
The TBAA —Business Angels Association of Turkey — held its GeneralAssembly meeting atits annual Congress last week in...
Surveillance integration - why people matter
United Arab Emirates - As investment in Middle East industrial, financial and critical infrastructure continues to rise, increasing protection...
Middle East, North Africa, Pakistan and Afghanistan: Turning the Corner?
Growth has been tepid across the Middle East and North Africa, Afghanistan, and Pakistan (MENAP)Â region....
Watch: Interviews with mayors and officials at International Conference of Local Authorities
Local authorities at the heart of the state of Palestine
At the International Conference of Local Authorities where...
Interview with Marisa Sviriades, the Managing Director of Lindian Village resort in Rhodes Island
Next generation hotels - high quality all-inclusive
Middle East Business was lucky...