Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
Municipality of Jeddah  utilizes new technology to reinforce efforts aimed at making city cleaner and sustainable
Hytera, the world's leading Professional Mobile Radio communications solution...
 Fostering regional dialogue on energy
Barcelona 2015Â - Hosted by the Minister of Energy of Morocco, Abdelkader Amara, the UfM Co-Presidency represented by the European Commissioner...
Union For Mediterranean - The Union for the Mediterranean organized in Barcelona the second international Conference on Women’s Participation in Economic life. Opened by...
The need for a new financing option:
Leasing
By Hussein Habbab, CEO of Ijara Company
It is well known that access to finance is fundamental to the growth...
Excellence in Regional Shipping to be celebrated at The Maritime Standard Awards
Industry-backed gala awards announces its call for entries to recognise the best of...
The Oil Shock
International Monetary Funds Note on Global Prospects and Policy Challenges
While global growth will receive a boost from the decline in oil prices,...
For Middle East Business News and Magazine
New CSR Reporting Standard in the Middle East
Implementing and reporting on Corporate Social Responsibility (CSR) adds value on...
Middle East Franchising:Â the New Horizon
By L ama Jabre
Senior Social Media Editor
ME Business correspodent Australia
Although it is fairly rare to see Arab franchises or brands in...
Mixed feelings for the latest energy phenomenon:
What the "frack" is Shale Gas?
When news of the discovery of shale gas deposits was announced, excitement and...
Reducing unemployment in Gaza
United Nations Resident and Humanitarian Coordinator for the Occupied Palestinian Territory James Rawley presides over the launch of ILO projects as part...
ILO Director-General: Creating jobs key to stability in the Arab region
In his address to the Arab Labour Organization’s 42nd Conference, International Labour Organization Director-General...