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Tag: TikTok

Customer Service Leaders to Pilot Conversational GenAI in 2025

Customer Service Leaders to Pilot Conversational GenAI in 2025 Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc. A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...

Travel Media Industry

Travel Media Industry by Sara Lebow EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
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Nearly a third of all US media time will be on mobile this year

Nearly a third of all US media time will be on mobile this year As the US begins to emerge from the pandemic, people are...

US Consumers Are Flocking to TikTok

US Consumers Are Flocking to TikTok The short-video app added 12 million unique visitors in March, up nearly 50% since January TikTok is experiencing a substantial...