Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
Against all odds: Women entrepreneurs in the region
by Professor Bettina Bastian
Middle Eastern and North African countries (MENA) have made some progress in reducing inequalities between men and...
 Hotel Activities Survey in the West Bank during - Fourth Quarter 2014
153 Thousand Guests Spent 406 Thousand NightsÂ
PCBS: During the fourth quarter of 2014,...
Rhodes … A dream destination
Economic profile: Rhodes, a Greek island in the Mediterranean
Following the economic woes the country faced in recent years, Greece is...
Middle East Business is a media partner at:
Â
Global Islamic Investment Gateway in Bahrain
A pioneering Islamic finance event
Â
550 plus delegates already signed up to hear top...
KITE Invest and the Business Angels Association of Turkey examine the growing strengths of Turkish entrepreneurism
The Business Angels Association of Turkey (TBAA)Â is galvanizing the...
Workz joins World Cargo Alliance
New membership to help drive company’s global expansion
Workz Cargo - Â the IATA licensed freight forwarder has today officially joined the...
Big Win for Women
At STEM 2015 Conference and Awards
Dubai, United Arab Emirates - ME NewsWire-Â
Women in STEM Hackathon, Conference & Awards closed curtains...
Surveillance integration - why people matter
United Arab Emirates - As investment in Middle East industrial, financial and critical infrastructure continues to rise, increasing protection...
The decline of oil prices:
The Regional Economic Outlook - IMF
The International Monetary Authority has published the update of the Regional Economic Outlook.
It’s a report...
Middle East, North Africa, Pakistan and Afghanistan: Turning the Corner?
Growth has been tepid across the Middle East and North Africa, Afghanistan, and Pakistan (MENAP)Â region....
National Beverage Company triumphs again
How a strategy based on sustainability is showing results for the Middle East's premier Coca-Cola/Cappy franchise and award-winning best country...
Watch: Interviews with mayors and officials at International Conference of Local Authorities
Local authorities at the heart of the state of Palestine
At the International Conference of Local Authorities where...