Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
Trinidad and Tobago to dominate natural gas production from upcoming projects in Americas in 2025
Trinidad and Tobago is expected to contribute around 25% or 820...
Neom City tenders revitalize construction sector
Saudi Arabia’s masterplan Neom megaproject is steadily progressing from the drawing board. After five years of spending cuts, the growing...
India to make significant contribution to refinery VDU capacity additions in Asia by 2025
India is expected to register the second highest refinery vacuum distillation...
 Will there be an Economic recovery soon in Europe
Major European nations witnessed contraction in real GDP in Q1, with the UK seeing -6.1%, Germany...
Asia to spearhead global refinery coking capacity additions by 2025
Asia is expected to register the highest refinery coking capacity additions globally during 2021 to...
Indian startups raise US$8.1bn VC funding during January to May 2021
Indian startups stood next to Chinese counterparts in terms of venture capital (VC) funding...
Australia leads APAC region in terms of prospects for accelerating infrastructure investment
Infrastructure investment in Asia Pacific (APAC) had been substantial prior to the outbreak...
India to lead global urea capacity additions by 2030
Asia is forecast to lead the global urea capacity additions with capacity of 25.27 million tons...
Deal activity in Asia-Pacific declined by 27.8% in May 2021
A total of 760 deals (comprising mergers & acquisitions, private equity and venture financing deals)...
Boosting investments allocation among oil and gas operators could strengthen production
The Denver Julesburg (DJ) Basin located in Colorado and Wyoming has experienced a constant...