Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
DAE announces Financial Results for the three months ended March 31, 2021
Dubai Aerospace Enterprise (DAE) Ltd today reported its financial results for the three...
UK construction output growth accelerates despite new lockdown measures and Brexit difficulties
Following the release of data from the Office for National Statistics (ONS) showing...
Oman Insurance reports a Net Profit of AED 160.2 million in the third quarter of 2020
Oman Insurance Company, one of the leading insurance providers...
UK construction output will contract by 10.3% in 2020
Moustafa Ali, Economist at GlobalData, a leading data and analytics company, offers his view on the...
China Exports Hit $237.6bn Value in July, a 7.2% Jump Year-on-year
Chinese trade was severely hit after the coronavirus outbreak as the authorities locked down...
How Business Registries can Facilitate Faster Economic Growth
An effective business registration system plays a crucial role in economic well-being and its advancement, especially in...
Western European construction output to plummet by 8.1% in 2020
GlobalData has cut its construction output forecast for Western Europe to -8.1% in 2020, reflecting...