Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
NBAD Announces $10 Billion, 10-Year Commitment to Finance Sustainable Business
Abu Dhabi, UAE (18 January 2016): National Bank of Abu Dhabi (NBAD) has today committed...
King Abdullah II of Jordan Meets with Arab Americans to Discuss Current Issues in the Middle East
Sir Rateb Rabie, Holy Land Ecumenical Foundation (HCEF)...
Spotlight on Middle East media in international context
About a month from today, media leaders will get together in Dubai for FIPP’s Middle East &...
How 7awi won over 8 million+ pan-Arab consumers with digital
Middle East and North Africa-based online media publisher 7awi.com is fast moving and growing rapidly...
No better place than Dubai as media change gathers pace
With media habits changing at an ever-increasing rate, no market is immune to developments swamping...
Bioar Khansa, the economic security adviser for the Kurdistan Regional Government, said that the Kurdistan Region had increased its exports to 700,000 barrels per day...
Jordan’s national renewable energy strategy – Get involved
To meet the rising electricity demands in the Middle East which is estimated to grow by 1.9%...
Air Quality and Noise Control UAE Conference -
Improving the living quality of people
November 2015
The Ministry of Environment and Water have signed an MoU with...
The Schwab Foundation for Social Entrepreneurship has announced the winners of the year 2015 at the World Economic Forum – Dead Sea in Jordan.
Thirty-three...
The Union for Mediterranean Secretariat has organised a High-level Conference on Fostering Women’s Participation in Economic Life on 19 to 21 May 2015 in Barcelona....