Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
Bank of Palestine Marks Entry into International Markets with First Overseas Office at Dubai International Financial Centre
Essa Kazim: The Palestinian banking sector’s foray...
JCI Announces 2nd Regional Conference for SMEs
Under the patronage of his Excellency Prime Minister of Jordan Dr. Abdullah Ensour, Jordan Chamber of Industry announced the launch of the...
Gala de bienfaisance autour de la francophonie à Ramallah
Une soixantaine de personnalités se sont rassemblées, le mardi 29 mars à l’hôtel Mövenpick de Ramallah, pour...
IMF - An International Monetary Fund (IMF) mission led by Christian Josz visited Amman from March 17-29, 2016 to review the Staff-Monitored Program (SMP)...
On-trade Juice Market in UAE to Reach AED 740 million in 2016
Juice In Time receives over 150 potential contacts interested in implementing their system...
Fibre uptake in the MENA region
The fibre-to-the-home/building (FTTH/B) average take up rate in the MENA region has reached 43%, while UAE leads the market...
Opportunities for IT Sector in Delivering Smart Government Initiatives
Over 37 government entities showcased smart platforms and services at GITEX 2015, the Middle East’s leading IT...
“Abu Dhabi Maritime Youth Summit for Empowering UAE Youth Leaders in the Maritime Domain” offers the best recruitment opportunities and scholarships for the UAE...
NBAD Announces $10 Billion, 10-Year Commitment to Finance Sustainable Business
Abu Dhabi, UAE (18 January 2016): National Bank of Abu Dhabi (NBAD) has today committed...
No better place than Dubai as media change gathers pace
With media habits changing at an ever-increasing rate, no market is immune to developments swamping...
Forever Living Products inaugurates new AED 1 million office and training centre in Dubai
New Middle East headquarters follows after company’s successful turnover of AED...
Moving Forward:
Water, Energy and Food
By Daan Elffers CEO, EMG Group
CSR Editor of Middle East Business News and Magazine.
The future of business is brimming with opportunity, although...