Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
The Schwab Foundation for Social Entrepreneurship has announced the winners of the year 2015 at the World Economic Forum – Dead Sea in Jordan.
Thirty-three...
Middle East Business News and Magazine is Media Partner to:
Union for the Mediterranean “Women’s Socio-Economic Empowerment: Project for Progress” conference.
Middle East Business Events: The project-oriented...
