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Tag: Services

Customer Service Leaders to Pilot Conversational GenAI in 2025

Customer Service Leaders to Pilot Conversational GenAI in 2025 Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc. A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...

Travel Media Industry

Travel Media Industry by Sara Lebow EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
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Getting it right on development: We do not have to choose between people and climate

Getting it right on development: We do not have to choose between people and climate The world’s poorest countries did the least to contribute to...

Key Business Risks Behind the Internet of Things

Key Business Risks Behind the Internet of Things By Joe Robertson, Director of Information Security and EMEA CISO at Fortinet Digitization is transforming how businesses operate....

Findings of the 10th Meeting of IsDB Institute Board

Findings of the 10th Meeting of IsDB Institute Board Islamic Development Bank President and Chairman of IsDB Group, H.E. Dr. Muhammad Al Jasser, chaired the 10th meeting...

Tourism, retail expected to fuel Dubai’s economic growth in 2022

Tourism, retail expected to fuel Dubai’s economic growth in 2022 Dubai economy is expected to see sustained economic growth in 2022 supported by an expected...

Mindware and EC-Council Sign Agreement in MENA Region to Develop Cyber Security Awareness and Skills

Mindware and EC-Council Sign Agreement in MENA Region to Develop Cyber Security Awareness and Skills With digital threats on the rise, Mindware, one of the...

How are Investments Affected by High Unemployment Rate?

How are Investments Affected by High Unemployment Rate? The unemployment rate jumped in April 2020 to a level not seen since the 1930s. The unemployment...

to Help Companies Prepare for Increased Risk of Covid-19 Cyber Attacks

To Help Companies Prepare for Increased Risk of Covid-19 Cyberattacks For the 4th year in a row, W7Worldwide is the communications partner of one of the biggest and...

Global Mobility Services Revenue to Plunge by $450bn Amid COVID-19 Crisis

Global Mobility Services Revenue to Plunge by $450bn Amid COVID-19 Crisis As the coronavirus crisis rages, public life in all countries is grinding to a...

Algeria allows first Islamic finance products by state banks

Algeria allows first Islamic finance products by state banks Algeria said on Sunday it had given the go-ahead to a plan aimed at offering Islamic...

Technology sector stocks most profitable with 30% average ROI in the last 12 months

Technology sector stocks most profitable with 30% average ROI in the last 12 months Data gathered by Buyshares.co.uk indicates that the technology sector stocks are most profitable...

More than 50% of German Companies Expect Major Revenue Drop in 2020

More than 50% of German Companies Expect Major Revenue Drop in 2020 The coronavirus outbreak has caused a significant impact on European companies, confronting them...

COVID-19 hampers oil and gas services industry business outlook

COVID-19 hampers oil and gas services industry business outlook The COVID-19 pandemic impact has devastated crude oil demand as the majority of the end user...