Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
The Current US Minimum Wage of $7.50
Stocklytics.com reveals that at $7.50 per hour, the current minimum wage has the lowest purchasing power since 1945.
Edith Reads,...
US and China dominate global high value VC funding deals volume with 70% share in 2023
Global deal activity, encompassing venture capital (VC) funding, remained subdued...
China to Restrict Graphite Product Exports
China decided to implement strict controls on graphite product exports Friday, citing national security and protecting national interest as...
Five US Billionaires Added $355B to Their Collective Wealth Amid COVID-19 Crisis
The US top billionaires did extremely well during the COVID-19 pandemic, growing their...
Excess of crude supply already suppressed from US market
Following Energy Information Administration’s release of official weekly data on stocks, demand and supply of US...
43% US Risk Professionals Say Cyber Incidents will Thrive in 2020
Data gathered and analyzed by Atlas VPN shows that 43% of business professionals predict...
