Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
The US top billionaires did extremely well during the COVID-19 pandemic, growing their already-huge fortunes to a new record high.
According to data presented by...
Egypt: in midst of construction boom in sustainable development
A new Covid-19 Response Report (CRR), produced by Oxford Business Group (OBG) in partnership with The...
AIM 2022Â investment and startup awards to honour best IPOs and innovative business modelsÂ
With the stage set for another vibrant session of the Annual...
Indonesia’s BCA is the world’s strongest banking brand, scoring 94/100
Indonesia's BCA Bank is the world's strongest banking brand. StockApps.com has presented data showing that the bank...
Automation is Making Humanity More Essential at Work
Over the past century, fears of mass joblessness from automation have come and gone in waves. More...
China zero-COVID policy to weigh on global supply chains
The continued outbreak of new variants of COVID-19 has forced the Chinese authorities to instate strict...
Middle East Energy 2022 to open next week in Dubai
Policymakers, business leaders, and industry experts from the energy industry will converge on Dubai next...
Middle East leaders optimistic towards global economic growth in 2022
Revealed today, the Middle East findings of the 25th edition of PwC’s global CEO survey...
10 Recommendations for Driving Global Efforts and Future Trends for Vital Sectors
The Great Narrative Meeting, jointly organized by the UAE government and the World...
Capital raising activities could return to levels in 2021
Malaysia’s capital market activity is on track to improve in 2021, with fundraising interest across some sectors...
India to dominate global ammonia capacity additions by 2025
The global ammonia industry is poised to register a total growth of 23% from 230.88 million...