Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
United Arab Emirates’ Participation in Biden Leaders Summit on Climate
His Excellency Dr. Sultan Ahmed Al Jaber, Minister of Industry and Advanced Technology and UAE Special Envoy for Climate...
A new report published today by the International Renewable Energy Agency (IRENA) has identified a series of policy measures that can help advance the...
Abu Dhabi Fund Rounds Up 2020 With Project Allocations Worth AED622 Million
Abu Dhabi Fund for Development, one of the UAE’s leading financial entities, continued...
Russia, Iran and the US to lead globally in terms of methanol capacity additions by 2030
Global methanol capacity is poised to see considerable growth...
Belgian construction industry set to reach US$94.5bn by 2024
Prior to the COVID-19 outbreak, Belgium’s construction industry was expected to grow by 3.1% in 2020....
Technology sector stocks most profitable with 30% average ROI in the last 12 months
Data gathered by Buyshares.co.uk indicates that the technology sector stocks are most profitable...
Australia’s domestic-focused E&Ps are better positioned to cope with current global market volatility
The intrinsic uncertainty surrounding the duration of beleaguered global oil and gas...
Middle East remains on track to bring significant refining capacity online
After years of talk about the declining role of oil in the global economy,...