Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
Xerox Named as one of World’s Most Ethical Companies for 12th Consecutive Year
Xerox (NYSE: XRX) has been recognized by the Ethisphere Institute, a global...
Palestinian Central Bureau of Statistics (PCBS)
Preliminary Results of the Palestinian Registered* External Trade in Goods of December, 12/2017
Exports of Goods:
Palestinian Exports increased in December,...
How to Excel at Google My Business – Infographic
The platform Google My Business is of huge importance to business owners. Having an optimized profile...
Arab Palestinian Investment Company (APIC) achieved net profit of USD 17.45 million in 2017, a growth of 46% year on year
Arab Palestinian Investment Company...
Arlington becomes UK’s 7th largest student accommodation owner
International investment firm Arlington Investors (Arlington) has become the 7th largest owner of student accommodation units in...
Facebook joins hands with partners across Africa for a safer Internet
Celebrating Safer Internet Day (SID) (https://goo.gl/EGR7dd) under the connected theme of “Create, connect and...
More universities to participate in the MENAISC 2017 Hackathon
The annual information security conference in the Middle East and North Africa (MENA) 2017 has confirmed...
Global Partnership for Education Financing Conference: Unprecedented worldwide support for the Global Partnership for Education and addressing the global learning crisis
Ten current and three...