Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
Tekla Structures BIM Software Used to Construct 2018Â World Cup Stadiums
Eight of the twelve stadiums that will host the 2018 World Cup in Russia have...
Huawei Releases World's First 3GPP R14-based Commercial NB-IoT Solution
Huawei recently released the world's first 3GPP R14-based commercial NB-IoT solution in eRAN13.1. This latest NB-IoT...
Insurance industry must adapt to support UAE’S sharing economyÂ
Traditional industries such as the insurance sector need to quickly adapt to meet the demands of the...
ETIHAD AIRWAYS TO LAUNCH NEW SERVICE TO BARCELONA
Etihad Airways has announced the introduction of a new scheduled service linking Abu Dhabi, capital of the...
CloakCoin Announces Important Partnership with Vistalli Casa-BitcoinXcasa
CloakCoin, a proof-of-stake based privacy cryptocurrency, today announces an important partnership with Vistalli Casa-BitcoinXcasa, 35 years experienced Italian...
Prepare for a Cyber Breach –Top Tips from Experts
       By Sachin Bhardwaj, eHosting DataFort, Director, Marketing & Business Development
Cloud computing, mobile usage, impending IoT...
Faster and more secure mobile banking for Jordan Islamic Bank customers with Gemalto solution
Leading Jordanian bank enhances safety, speed and cost-efficiency of OTP...
The percentage of jobs requiring Artificial Intelligence (AI) skills have witnessed a nearly five-fold increase globally since 2013, and as the role of Human...
Judges announced, it’s time to prepare for The Maritime Standard Awards 2018
The Maritime Standard Awards 2018 will take place at iconic The Atlantis, the,...