Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
Middle East printing market to witness robust growth in 2018
Stakeholders to discuss latest trends and opportunities for future growth in first regional meet
The total...
Middle East students win prestigious awards at 2017 ICT Skill Competition Final in China
Thirteen teams of students from across the region won prizes at...
Blockchain experts to convene in Saudi Arabia’s first Blockchain Conference
As Saudi Arabia continues its journey towards its Vision 2030 with the National Transformation Program...
Xerox Named as one of World’s Most Ethical Companies for 12th Consecutive Year
Xerox (NYSE: XRX) has been recognized by the Ethisphere Institute, a global...
Palestinian Central Bureau of Statistics (PCBS)
Preliminary Results of the Palestinian Registered* External Trade in Goods of December, 12/2017
Exports of Goods:
Palestinian Exports increased in December,...
How to Excel at Google My Business – Infographic
The platform Google My Business is of huge importance to business owners. Having an optimized profile...
Arab Palestinian Investment Company (APIC) achieved net profit of USD 17.45 million in 2017, a growth of 46% year on year
Arab Palestinian Investment Company...
Facebook joins hands with partners across Africa for a safer Internet
Celebrating Safer Internet Day (SID) (https://goo.gl/EGR7dd) under the connected theme of “Create, connect and...