Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
Abu Dhabi Airports signs MOU with San Bernardino International Airport Authority
Abu Dhabi Airports today announced that it has signed a memorandum of understanding with...
TBY Inks First Portuguese MoU
MoU Signed Between The Confederation of Portuguese Businesses (CIP) and The Business Year (TBY) for work related to The...
The annual Creative Women Conference 2018
The annual Creative Women Conference 2018, under the patronage of the First Lady of Cyprus Mrs Andri Anastasiades, will be held...
Billionaire bedouin named 'Entrepreneur of the Year'
Keeping his mother's spirit alive is the extraordinary motivation that drives Mohed Altrad, World Entrepreneur of the Year.
This...
Global Business Ventures Awarded License from Saudi Arabian General Investment Authority, Paving Way for Multibillion-Dollar Mixed-Use Development
 Randall Langer, chairman of Chicago-based Global Business Ventures,...
Empowering local angel investors in the UAE
Organized by startAD and VentureSouq, the Angel Rising Investor Education Symposium returns to NYU Abu Dhabi for its...
Forbes Middle East unveils 31 Arab billionaires
Forbes Middle East is uncovering the Arab billionaires that have been revealed in the 2018 Forbes US Global...
African businesses should embrace cross-border e-commerce, says DHL
Cross border e-commerce continues to provide significant growth opportunities for retailers and manufacturers with an international online...
SLOVENIA NAMED AS EUROPE'S BEST COUNTRY FOR SUSTAINABLE TOURISM
The World’s Top 10 Sustainable Destinations have been unveiled at ITB Berlin, at the end of...
French President Macron, Indian Prime Minister Modi and ENGIE CEO Isabelle Kocher inaugurate ENGIE’s Mirzapur solar power plant in India
In the context of the...
Summit to Pool Knowledge on Investment Climate in the Middle East
Political populism, geopolitical uncertainty, and loose monetary policy have changed the calculus for investors...