Customer Service Leaders to Pilot Conversational GenAI in 2025
Gartner: Eighty-five percent of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner, Inc.
A Gartner survey of 187 customer service and support leaders conducted in July through August 2024 found 44% of leaders report exploring a customer-facing GenAI voicebot, in addition to 11%...
Travel Media Industry
by Sara Lebow
EMARKETER: The travel media networks industry is a dynamic and evolving sector, constantly adapting to shifts in technology, consumer behavior, and global trends. As digital platforms, influencers, and content creators play a larger role, traditional media players must innovate to stay relevant. With increasing competition, the industry's future will be shaped by how effectively it leverages new technology, delivers authentic content,...
COVID-19 accelerates mobile wallet adoption across Asia-Pacific
Mobile wallet adoption and usage is poised for major growth in the next few years in the Asia-Pacific...
India to make significant contribution to refinery VDU capacity additions in Asia by 2025
India is expected to register the second highest refinery vacuum distillation...
India to lead global urea capacity additions by 2030
Asia is forecast to lead the global urea capacity additions with capacity of 25.27 million tons...
Deal activity in Asia-Pacific declined by 27.8% in May 2021
A total of 760 deals (comprising mergers & acquisitions, private equity and venture financing deals)...
India to dominate global ammonia capacity additions by 2025
The global ammonia industry is poised to register a total growth of 23% from 230.88 million...
India unveils budget in wake of COVID slump, proposes doubling healthcare spending
By Manoj Kumar and Aftab Ahmed, Reuters News
NEW DELHI - Unveiling an annual budget...
Global Over-the-Counter (OTC) Drugs Market to Grow by 6%YoY and Hit $120.8B Value in 2021
Over the years, non-prescription or over-the-counter (OTC) medicine has become...
India set to contribute 53% of Asia’s new-build trunk pipeline length additions
India is expected to lead Asia’s oil and gas new-build trunk/pipeline length additions,...